Aladdin888 Privacy Policy – Your Personal Data Protection

1 Introduction & Scope of This Policy

Aladdin888 is a digital entertainment platform operating under a full commitment to member data privacy and security. This Privacy Policy applies to all personal information collected, processed and stored by Aladdin888 through the website aladdin888.fun, mobile app, and all related service channels.

We recognize that your trust is our most valuable asset. Every decision we make regarding data management is designed with your interests and privacy rights as a member at the forefront. This document clearly explains the types of data we collect, why we need it, how we use it, and the rights you hold over that data.

This policy takes effect from 1 January 2026 and will be updated from time to time in line with changes in law, technology, or our business practices. Any material amendments will be communicated to members via in-platform notifications or email.

2 Personal Information We Collect

Aladdin888 collects personal information through several means depending on how you interact with our platform. The following are the types of data we collect:

3 How We Use Your Information

All information we collect is used for legitimate and necessary purposes. We will not use your data for any purpose not stated in this Privacy Policy without first obtaining your additional consent.

• Account Management: Creating and maintaining member accounts, processing deposit and withdrawal transactions, and verifying identity through the required KYC process.
• Platform Security: Detecting and preventing fraud, multiple account usage, money laundering, and other suspicious activities that could compromise platform integrity.
• Service Improvements: Analyzing platform usage patterns in aggregate and anonymized form to improve user experience, introduce new features, and optimize platform performance.
• Service Communications: Sending important notifications regarding your account, transactions, policy changes, and security information you need to use the platform safely.
• Responsible Gaming: Monitoring gameplay patterns to identify early signs of problem gambling and providing appropriate support to members who need assistance.
• Legal Compliance: Fulfilling reporting and disclosure obligations required by Malaysian law enforcement authorities when necessary.

4 Information Sharing with Third Parties

Aladdin888 understands that you entrust us with your personal information, and we do not take this responsibility lightly. As a general rule, we do not share members' personal information with third parties except in the following circumstances:

• Trusted Service Providers: We work with selected service providers such as payment processors, identity verification technology providers, and cloud service providers who assist us in operating the platform. All such providers are bound by strict confidentiality agreements and are only permitted to process data for specified purposes.
• Game Providers: Limited game information is shared with third-party game providers such as Pragmatic Play, Evolution Gaming, and others for legitimate game operation purposes. These providers have their own privacy policies that comply with international industry standards.
• Legal Requirements: We will disclose information when lawfully required to do so by a court, law enforcement authority, or competent government agency in Malaysia.
• Rights Protection: In certain circumstances, we may need to disclose information to protect the rights, property, or safety of Aladdin888, our members, or the public from serious threats.

5 Data Security & Protection Measures

The security of your personal data is aladdin888's highest priority. We continuously invest in the latest security infrastructure to ensure your information is always protected from unauthorized access, loss, alteration, or unintended disclosure.

The technical security measures we implement include:

• End-to-End Encryption: All data communications between your device and our servers are secured with TLS 1.3 protocol and AES-256 encryption, representing the highest security standard in the industry.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an additional layer of protection, ensuring only you can access your account even if your password is compromised.
• Continuous Monitoring: Our systems are monitored 24 hours a day, 7 days a week by an experienced cybersecurity team to detect and respond to any threats in real time.
• Regular Security Audits: We conduct regular independent penetration tests and security audits to identify and address any system vulnerabilities before they can be exploited.
• Internal Access Control: The "least privilege" principle applies to all staff — each employee is granted access only to the data strictly necessary to perform their role.

6 Cookies & Tracking Technologies

Aladdin888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login, session security, and navigation. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting anonymized information about how visitors use our platform to help us improve performance and user experience.
• Functional Cookies: Saving your preferences such as language, display settings, and game preferences to deliver a more personalized experience.
• Analytics Cookies: Helping us understand how members interact with various platform features so we can make meaningful improvements.

You can manage cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of our platform.

7 Data Retention Period

We retain your personal information for as long as your account is active or as needed to provide services to you. Retention periods also depend on applicable legal and regulatory requirements.

• Active Account Data: Retained for the duration of your active membership with Aladdin888.
• Data After Account Closure: Transaction records and KYC documents are retained for a minimum of five (5) years following account closure, in compliance with anti-money laundering legal requirements.
• Technical Log Data: Access logs and technical security data are retained for 12 months for security investigation purposes if required.
• Communication Information: Customer support communication records are retained for three (3) years for reference and dispute resolution purposes.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with our established data disposal procedures.

8 Your Privacy Rights

As an aladdin888 member subject to the Malaysia Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal information:

9 Children's Privacy

The aladdin888 platform is strictly for individuals aged 18 and above. We do not intentionally collect or process any personal information from individuals under the age of 18.

If we discover that a child's personal information has been collected without proper age verification, we will promptly take steps to delete that information and close the relevant account. Parents or guardians who become aware that their child has registered on our platform are requested to contact us immediately.

10 Contact Us About Privacy

Aladdin888 has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with all applicable data protection legal requirements. If you have any questions, concerns, or complaints regarding how we handle your personal information, we strongly encourage you to reach out to us.

• Privacy Email: [email protected]
• Live Chat Support: Available 24/7 via the platform
• Response Time: We are committed to responding to all privacy inquiries within 14 business days

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection under the Malaysian Ministry of Communications and Digital.